Welcome to Think Group, part of Connect Telecom...

“Think has firmly established itself as one of the UK’s leading specialist providers of business communication services.”




Who We Are

Think Group is a privately owned company based in South East England. With more than 35 years of experience as one of the UK’s leading business communication specialists, we have established partner status with Vodafone and O2, and are authorised stockists of EE, together with major fixed line providers.
With one of the most colourful and talented management teams in the industry, we have partnered thousands of businesses, from sole traders to multi-national companies, choosing the right communication solutions for them.
Our attention to customer service is vital, we will always handle each individual customer, large or small, with the same care and attention. At the centre of our service is honest and impartial advice, we believe that this is the key to nurturing long-term relationships.
We are proud to be named as a corporate supporter of charitable organisations.




Why Choose Us

Meeting and exceeding your expectations are at the heart of our exceptional customer care.
Our Account Management team are highly skilled and customer focused with a wealth of industry knowledge and experience. We aim to answer all calls personally within 5 seconds; our team of friendly and experienced support staff are available 24/7.
You will be assigned your own dedicated account manager who will aim to develop a long-lasting relationship with you and your business. Our team will listen to your needs, providing independent and impartial advice in order to deliver the right solution.
Quite simply, with our independent and trusted advice, we guarantee to help you find the communication solutions that are right for your business.

Read Our Customer Charter

Our philosophy is clear – ‘Think Group are committed to providing its customers with truly independent advice, and the best possible customer service available within the communications industry.’



Customer Contacts

Our support teams can be contacted on:

0370 7584465

Alternatively contact your Account Manager directly, or if you prefer each team can be contacted by email:

Customer Care: support@thinkgroup.co.uk

Technical Support: technical@thinkgroup.co.uk

Media Enquiries: media@thinkgroup.co.uk

Account Enquiries: accounts@thinkgroup.co.uk

Sales Enquiries: sales@thinkgroup.co.uk

Billing Enquiries: billing@thinkgroup.co.uk

On-site Teams

We have our own dedicated on-site survey and technical team to ensure continuity in our service levels.



Remote Access

Using the secure LogMeIn Rescue tool we offer remote support during our core business hours:
Monday to Thursday 8.45 am to 5.30 pm
Friday 8.45 am to 5 pm
Please call our support team to get started…




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Think Group

1 High Street


East Sussex